Forum: Customer Feedback and Suggestions

I actually only recently discovered that the logs files can really add to your webspace. I mean really tremendously add up to your webspace. For example the webspace usage from one of my customers is 258 MB. The files in de wwwroot folder are only using 18 MB, so that means that 240 MB! are being...

I didn't realise until just now that when you create SmarterStats filter sets, you can specify an inverse filter by adding an exclamation mark (!) before the filter. This makes it miles easier to create custom reports that display data for just a specific directory or file type. I assume that...

Hi Warren May I suggest you create a folder for each application which has red-fox or IIS specific instructions/hacks/tips to get them working. There are lots of great threads on this forum hidden away, which could be dropped into a folder for each app, like Joomla, Wordpress, OSCommerce,...

Will there be any increase in our bandwidth allowance with the Data Centre move? I'm sure the answer will be no but thought it might be worth asking since I'm now getting pestered with Bandwidth Exceeded emails. :D

One of my customer experiencing problme with sending bunch of emails by CCing it. He is sending announcement emails. Server gives error like too much email is not allowed. What is the limit of that and can it be increased? thanks

Firstly I'd just like to say what an excellent feature the domain backups is on RFH. It definitely saves a lot of effort and hassle. However :laugh: there is a limitation of 500mb space per backup which is now causing me a bit of a problem as the site I run is 1gb in size. A lot of the space is...

You know, sometimes your browsing through Helm, like some of us do almost daily, and then all of a sudden *BAMM*, you just stumbled upon a great new nice feature in helm. Like today, men, you won't believe it. I just found the useage breakdown per mailbox listed on the statistics page. This really...

I have a client who wants a web form to email that manages personal information. I have been looking into means of encrypting the info, and it seems like it can be done with gnupg encryption and Matt Wilson's php formmail script. Looks like however you need admin rights to install the gnupg...

Hello I was wondering if redfox has any plans to provided e-mail hosting ? I specifically e-mail exchange hosting. (with a webmail interface, active synch'ing...) some of my clients and potential clients always ask me for a robust e-mail setup for their small companies (1 to 10 people) I...

I've found something curious today. Whenever a website can not befound on a domain (I guess because there are no DNS records, or there is something wrong with the DNS) a page like this shows up. Now thats a good thing of course, I like the detailed page. :) But it has a 200 HTTP status code....

Hi, I would like to request a simpler statistics program as an addition to SmarterStats. I am getting some requests from my customers for just a plain simple statistics program. SmarterStats is really great. But also somewhat complicated and a bit too much if you just want to know how many...

Are there any components installed on the servers for compressing/decompressing to/from zip archives using ASP? I just had a quick google and there seem to be lots available. If there isn't already one installed, is this something that other people would also be interested in having installed?

Does Red Fox offer Coldfusion? I didn't think it did, but on the domain holding page it says: I didn't think .cfm files would work without Coldfusion? :laugh:

When I was first using spam report system of modus mail software there was a button "release" when I click it , it was released, but now new report tmeplete needs to confirmation at explorer page, so its a little wasting time... Is there any possible configuration that I can revert back ?

Hello all, I was just wondering if RFH had any plans in the near future to be offering Windows VPS plans? :D

We are all quick to moan when things go wrong, but not so quickto say "Thanks" when things go well. I am extremely grateful to the help I received from Warren after midnight last night. I was installing a completely new version of a website and hit a major snag and did not want to backout...

i know this is silly, but it annoys me everytime i link to redfoxhosting.com... the dropdown menu with the options take ages to appear!... the final thing on the page to open, and in Opera it doesn't even work...

Hi I would like to see the ability to add additional databases to packages. I know you can have different tables etc but additional databases I think would be usefull.:)

there seems to be a problem with the forum server, I am frequently getting the following message: HTTP/1.1 503 Server too busy Connection: close Date: Mon, 16 Oct 2006 17:20:56 GMT Server: Microsoft-IIS/6.0 X-Abuse-Reports: abuse@periodicnetwork.com X-Server: OXYGEN X-Internal: 172.16.0.3 P3P:...

I have several suggestions for email (some have already been mentioned): 1). The ability to use IMAP instead of POP3. This is particularly useful for people who access email from more than one location. 2). The ability to act as a backup MX for relaying mail to customers with their own...