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Forum: Technical Support

Any topic related to Red Fox Hosting shared and reseller services should be posted in this forum.

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    Forum Statistics:

    • Threads: 56
    • Posts: 56
  1. Sticky Thread Sticky: HOWTO: Create a Temporary "Pre DNS Propagation" URL

    We have made the process of creating a "Pre DNS Propagation" URL even easier. To create a "Pre DNS Propagation" URL, follow these steps... From the Helm Hosting Control Panel main menu: Click the Domains icon Click the domain name you wish to work with Click the Prepropagation Supporticon...

    Started by Warren Ashcroft, 3rd June 2006 09:57 AM
    • Replies: 5
    • Views: 2,264
    29th April 2008 08:52 AM Go to last post
  2. Sticky Thread Sticky: HOWTO: Handle Website Caching

    If you find that static website files are not updating after you upload them, the problem is usually caused by your browsers cache. Our servers ask your website visitor's browsers to save static content (html, javascript, css etc...) in their cache, this speeds up your website, saves your...

    Started by Warren Ashcroft, 22nd December 2005 12:51 PM
    • Replies: 0
    • Views: 2,037
    22nd December 2005 12:51 PM Go to last post
  1. Changing email password via new webmail

    Hi, My users were able to change their email password via webmail but since the recent changes, I can't see how they can now change their passwords. Anybody got any idea? Alan.

    Started by al_cam, Today 07:48 PM
    • Replies: 0
    • Views: 7
    Today 07:48 PM Go to last post
  2. .ie Domain

    I need to register an Irish domain (.ie) and have it hosted on my RedFox reseller account. What do I need to do so that all traffic comes to my RedFox account? I guess: 1. Register the domain through an Irish company. 2. Change the Nameservers to point to my RedFox nameservers. 3. Set up...

    Started by JezHarper, Today 05:21 PM
    irish domain nameservers
    • Replies: 2
    • Views: 15
    Today 06:25 PM Go to last post
  3. Questions about the new email infrastructure

    Thanks, I'm looking forward to this. One question that may be of general concern. Some of my domains have configured custom MX records in HELM that currently point to external mail servers. Will these records be affected? I.e. will your migration script overwrite these records with the new RFH...

    Started by Jaro, 25th January 2010 02:15 PM
    5 Pages
    1 2 3 4 5
    • Replies: 47
    • Views: 1,008
    Today 11:58 AM Go to last post
  4. Problems lately with MySQL or PHPMyAdmin

    Has anything been changed with MySQL or PHPMyAdmin? Everything has been fine for years but I'm now getting a couple of problems that have never appeared before: 1) When I first enter my database I now get the error: main.php: Missing parameter: is_superuser (FAQ 2.8) 2) When I click to...

    Started by sscs, 13th March 2010 04:05 PM
    • Replies: 0
    • Views: 45
    13th March 2010 04:05 PM Go to last post
  5. Delete hosting plan accidentally!

    domian.com domain name of the hosting plan I deleted by me mistake all.... Can Red Fox Hosting restore the your backup files I do not know what to do please help

    Started by ebartaN, 25th February 2010 11:23 AM
    • Replies: 1
    • Views: 117
    25th February 2010 10:59 PM Go to last post
  6. iphone on new email system

    has anyone got their iphone running off of the new email system?

    Started by marty101, 19th February 2010 09:50 AM
    • Replies: 5
    • Views: 211
    23rd February 2010 05:20 PM Go to last post
  7. Access XML-RPC from .NET -> Security Exception

    Does anyone can connect to any XML-RPC system sucessfuly? I'm trying and trying with no success at all :( my page throws a Security Exception when trying to connect to the XML-RPC Service. Does anyone know a trick to gracefully connect to an XML-RPC system? :redface: Thank you

    Started by balexandre, 18th February 2010 11:49 PM
    magento, security exception, xml-rpc
    • Replies: 1
    • Views: 107
    19th February 2010 07:06 PM Go to last post
  8. Server issues?

    Anyones site down? Out of nowhere one of my sites is returning nothing. There have been no code changes for a few months, so unlikely to be code change...

    Started by anti-theatre, 11th February 2010 11:01 AM
    • Replies: 6
    • Views: 199
    11th February 2010 11:52 AM Go to last post
  9. FastCGI Error

    The FastCGI Handler was unable to process the request. Error Details: The FastCGI pool queue is full Error Number: 4 (0x80070004). Error Description: The system cannot open the file. This error poped up a couple of times this evening - is it something I'm doing wrong?

    Started by InTelly, 30th January 2010 06:20 PM
    • Replies: 0
    • Views: 125
    30th January 2010 06:20 PM Go to last post
  10. New email functionality

    Hi Warren Pleased to hear about the new email solutions - hopefully come 31st Jan, we will see an end to the email issues of late. I am also wondering - I have a new iphone and push email is definitely the weapon of choice these days - will this new solution allow psu hconfiguration (in the...

    Started by Pensive, 25th January 2010 10:32 PM
    • Replies: 3
    • Views: 271
    26th January 2010 05:15 PM Go to last post
  11. .ORG domain WHOIS Privacy

    Hi. I have "chestermc.org" with RedFox. Is there any way I can set the WHOIS privacy for this domain so my personal address doesnt appear? (apart from manually deleting it in each Technical, Admin etc)? I dont see any option like I do for my .co.uk domains to hide it? Also if this is...

    Started by JamesM, 25th January 2010 08:49 PM
    privacy, whois
    • Replies: 2
    • Views: 190
    25th January 2010 10:22 PM Go to last post
  12. Environment causing application resets

    Hi all, Quick question I have a CMS application running on one of my sites, when the CMS application is first run it has to do a lot of pre-compiling after which it runs nice and quick. I have checked the Event log for the app and it appears that the environment is stopping the application,...

    Started by amac10, 21st January 2010 11:35 AM
    • Replies: 2
    • Views: 183
    25th January 2010 11:24 AM Go to last post
  13. Adding Helm User

    Hi, How do I go about creating a new user login to helm? (non-reseller account) thanks.

    Started by L3on, 24th January 2010 12:11 PM
    • Replies: 1
    • Views: 137
    24th January 2010 07:44 PM Go to last post
  14. Blogengine.net

    Has anyone managed to get blogengine.net working under shared hosting? I'm getting the following error: http://www.XXXXXXXXXXX.com/XXXXXXXXX/themes/Southside/css.axd?name=style1.5.0.7.css (together with several others, all related to .axd)

    Started by JAITCH, 16th January 2010 09:50 AM
    blogengine, shared hosting
    • Replies: 2
    • Views: 286
    17th January 2010 05:01 PM Go to last post
  15. Email curious problem

    I am not sure if this is a problem with the RFH mail servers or not anyway here goes, I have several domains set up on RFH and am using the email service with outlook. All has been working fine, and I am still receiving emails okay however when I try and send an email outlook reports Sending...

    Started by spire128, 11th January 2010 02:25 PM
    • Replies: 9
    • Views: 415
    12th January 2010 12:05 PM Go to last post
  16. PHP not working ?

    One of my domains is just displaying a done message in the bottom left corner of the screen . It appears to be trying to load - I am wondering if PHP has a problem on the webserver..

    Started by devious2k, 7th January 2010 01:39 PM
    • Replies: 0
    • Views: 207
    7th January 2010 01:39 PM Go to last post
  17. How to redirect domain

    Hi Just wondering... Using HELM's dns editor, is there any way to set up the dns to direct the domain to a different address - i.e. how can I direct mydomain.com to an external IP address? I've tried using * and that doesn't seem to work Thanks for any help/advice you can offer. Happy New Year!...

    Started by Hollywood, 3rd January 2010 07:07 PM
    • Replies: 2
    • Views: 305
    5th January 2010 05:59 AM Go to last post
  18. Problems installing Moodle?

    I have seen several forum posts stating problems with Moodle installation. So I wanted to ask if someone is running Moodle here, before I start uploading Moodle files to a site in my account..

    Started by albatroz, 25th October 2009 11:28 PM
    • Replies: 3
    • Views: 412
    4th January 2010 11:05 AM Go to last post
  19. BuddyPress 404 errors only in IE (FF is fine)

    Hi, I have a problem with 404 pages and IE when creating a group or forum post. The problem is only with IE, FireFox works as expected with no errors. buddypress.1.1.3 wordpress mu 2.8.6 wpmu bp magazine 1.0.2 Windows Vista and IE8 I have tried the default theme, no plugins enabled apart...

    Started by DavidCox, 21st December 2009 01:37 PM
    • Replies: 5
    • Views: 566
    4th January 2010 01:11 AM Go to last post
  20. Disable register_globals and/or enable magic_quotes_gpc

    I'm installing Moodle and need to disable register_globals and/or enable magic_quotes_gpc. However we don't have access to the php.ini file. How can I achieve this without accessing the php.ini file? Thanks for your help

    Started by cherylluzet, 19th March 2008 06:06 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,035
    27th December 2009 03:52 PM Go to last post

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