Billing "Access is denied"

[RFH Reseller: Mark Voss]

Hi,

I've just added a credit card to Helm to pay for my hosting but, when I try to make a payment using the newly added card, I get an "Access is denied." message.

[Staff: Warren Ashcroft]

Hi,

I've just added a credit card to Helm to pay for my hosting but, when I try to make a payment using the newly added card, I get an "Access is denied." message.

Hi Mark,
I am currently looking into this - a few customers have the problem.

It something to do with the connection to WorldPay via SSL, but I will figure it out

Regards,
Warren Ashcroft

[RFH Reseller: Mark Voss]

No problem Warren - take as long as you like

[Staff: Warren Ashcroft]

No problem Warren - take as long as you like

Is that because it's payment time? :p

Anway - it should be fixed now - hows that?

Regards,
Warren

[RFH Reseller: Mark Voss]

Is that because it's payment time? :p

Yep!

Anway - it should be fixed now - hows that?

Fixed - cheers (I think ).

[Staff: Warren Ashcroft]

No Problem!