Fantastic Service!

**Viking** · 7th January 2007, 10:16 AM

We are all quick to moan when things go wrong, but not so quickto say "Thanks" when things go well.

I am extremely grateful to the help I received from Warren after midnight last night.

I was installing a completely new version of a website and hit a major snag and did not want to backout the changes. I desperately posted a note on the forum hoping to find a night owl who may be able to help. Warren responded, I rasied a ticket and within an hour with his help I had pinpointed the problem. (which was my mistake and nothing to do with Red Fox.)

From my point of view, considering the low cost of Red Fox, I think that is fantastic service beyond what can reasonably be expected.

Well done Warren and many many thanks!

**RFH Reseller: JohnnyW** · 7th January 2007, 07:36 PM

Warren awake after midnight? No way.........

Can't agree more with you Viking, the guy puts in the hours, no doubt about that and as you say we're all quick enough to complain when something goes wrong (which isn't that often) so it's fair game to give credit when it's due.

Keep up the good work Warren!