Email Delivery failure

[RFH Reseller: spire128]

Hi

I have a automated email script that emails order conformation when my Pay Pal IPN script gets a verifiled payment, which has been working fine for quite sometime.

Of late I have been getting a number of mail delivery failures, so my question is can anyone shed any light on any known problems?, or has anything changed at RF?.

The email addresses that fail cover, btconnect.com, aol.com, comcast.net so as you see it's not confined to just one provider.

Or should I put a support ticket in?

[RFH Customer: Ourpcman]

Hi
Of late I have been getting a number of mail delivery failures

Might sound like a silly question, but how exactly do you know? i.e. what evidence are you seeing - it might give us a clue?

[RFH Reseller: spire128]

Been getting emails returned as undeliverd

[RFH Reseller: spire128]

I had this attachment on one email, all the * are for the obvous reasons

Received: from tasneemk4o884t (unverified [*6.13*.23*.17*]) by TITANIUM.lon.periodicnetwork.com
(Vircom SMTPRS 4.4.568.30) with ESMTP id <B0008480327@TITANIUM.lon.periodicnetwork.com> for <*************@btconnect.com>;
Sun, 6 May 2007 12:41:25 +0100
X-Modus-BlackList: *6.13*.23*.17*=OK;info@****************.com=OK
X-Modus-RBL: *6.13*.23*.17*=BlackListed
X-Modus-Trusted: *6.13*.23*.17*=NO
X-Modus-Audit: FALSE;0;0;0
Message-ID: <052b01c78fd3$cc8bbd90$0201a8c0@tasneemk4o884t>
Reply-To: "*****************" <info@****************.com>
From: "*****************" <info@****************.com>
To: <*************@btconnect.com>
References: <ED6FD6F516FE4D11881CA86B17229EE4@BORON>
Subject: Re: Enquiry from Julie *******
Date: Sun, 6 May 2007 12:43:43 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0528_01C78FDC.2E27B600"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.3028
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028

I am not an email whiz so I am not sure what this may be telling me?

[RFH Customer: Ourpcman]

I am not an email whiz so I am not sure what this may be telling me?

At first glance it looks like a fake NDR, i.e. Spam, but someone more knowledgeable than me could say for sure.

What exactly do you mean by "attachment", what was in the subject, body and headers of the message you received?

[RFH Reseller: spire128]

Hi

atachments are as follows, it looks like the normal stuff when a mail fails to deliver, my previous post is the contents of 1 of these attacments

ATT00249.dat

ATT00252.dat

[RFH Reseller: schofieldandwhite]

I'm no expert either, but the following lines

X-Modus-RBL: *6.13*.23*.17*=BlackListed
X-Modus-Trusted: *6.13*.23*.17*=NO

have me suspicious

[RFH Customer: Ourpcman]

I'm no expert either, but the following lines

X-Modus-RBL: *6.13*.23*.17*=BlackListed
X-Modus-Trusted: *6.13*.23*.17*=NO

have me suspicious

Indeed.
What is that IP address, i.e. what does it resolve to - is it actually a mail server, if so which one?
And what do the RBL's and DNSreport say about it if it is?

Still smells fake to me.....

[RFH Reseller: spire128]

The IP resolves to BT as part of a range of addresses,

It's my client website, and it's her that keeps getting the returned mail, could it be that her ISP IP address has been hijacked or blacklisted

[RFH Customer: Ourpcman]

The IP resolves to BT as part of a range of addresses,

It's my client website, and it's her that keeps getting the returned mail, could it be that her ISP IP address has been hijacked or blacklisted

Plug the IP in here and it will tell you... http://www.robtex.com/rbls.html

Post the results here

If it's bad she needs to talk to (or change!) her ISP.