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Thread: Database offline

  1. #1
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    Default Database offline

    we appear to have taken our database offline in sql2005 on server aluminium now I cannot take it online again

    How do I bring it back online? enetrprise manager won't do anything and helm says contact support

  2. #2
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    Default

    How did you take it offline?

  3. #3
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    right clicked and selected take offline

    however I think you must need sa permission to bring it bac online

    unfortunately redfox haven't answered for 5 hours and we are now seriously considering moving this account to another hosting company if they don't answer soon as the job is just a right-click and select bring online.

    not happy

  4. #4
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    Have you raised a ticket ?

  5. #5
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    yes 6 hours ago - no reply

    also left two phone messages

  6. #6
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    Default

    Your ticket was sent with "Normal" priority, I have just replied.
    Warren Ashcroft
    Red Fox UK Limited - Pioneers in Internet Technology
    http://www.redfoxuk.com
    w.ashcroft [at] redfoxuk.com

    NOTE: Forum Private Messaging should not be used to contact staff with support queries.

  7. #7
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    spoke too soon - they've just sorted it

    apparently I sent the ticket normal priority so partly my fault there

  8. #8
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    Quote Originally Posted by Warren Ashcroft View Post
    Your ticket was sent with "Normal" priority, I have just replied.
    thank you - I know for next time now (although hopefully there won't be a next time )

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