I've got a file I cannot delete or edit

[RFH Reseller: MWF]

I've got a .htm file uploaded which I now can't delete, edit or write over. It's 0kb but I can't get rid of it!

I've tried via FTP and via the File Manager in Helm but it wont go.

Can anyone tell me how to sort it out?

[Staff: Warren Ashcroft]

If you are still having problems with the file open a support ticket and we will get this looked into for you - normally its caused by IIS locking the file but usually it lets go within an hour.