Modus Email Folder Sync or Backup

**RFH Reseller: s80wkr** · 10th July 2009, 04:01 PM

My client has folders setup in Modus as well as Sent Items etc and needs to transfer them to his googlemail account without forwarding them as it would take ages.

I know you can use the google email uploader but how can I download the folders and sent items from Modus using Outlook?

Thanks,

Ste

**RFH Reseller: nick** · 10th July 2009, 04:31 PM

Connecting using IMAP should enable you to access the folders.

**RFH Reseller: s80wkr** · 10th July 2009, 04:53 PM

Do I need to enable imap in helm?

Do I just use mail.mydomain.co.uk as the servers?

**RFH Reseller: nick** · 10th July 2009, 04:57 PM

Originally Posted by s80wkr

Do I need to enable imap in helm?

No, all accounts are enabled for IMAP access already.

Originally Posted by s80wkr

Do I just use mail.mydomain.co.uk as the servers?

Yes, same server too.

**RFH Reseller: s80wkr** · 10th July 2009, 05:12 PM

I have setup a new account in outlook for imap but it will not connect giving this error.

Task 'Checking for new mail in subscribed folders on mail.sbowker.co.uk.' reported error (0x800CCC0E) : 'Outlook is unable to download folder (null) from the IMAP e-mail server for account mail.sbowker.co.uk. Error: Unable to connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Are there any imap setup tutorials incase I am making a silly error

Thanks

Ste

**RFH Reseller: nick** · 10th July 2009, 06:20 PM

Humm, you know, it would be a lie if I said I hadn't seen that same alert before, but I can't for the life of me think when or what if anything I found as a fix for it.

I don't use or have Outlook, so can't test connecting with it, I'm afraid.